Terms and Conditions

These Terms and Conditions apply to all business relations between MAPTO (the Contractor) and the Customer (the Employer). The Customer warrants that they are acting as a business and not as a consumer.

The contract is concluded upon confirmation of the offer. By placing an order, the customer accepts these Terms and Conditions.

Only successful removals are invoiced. Payment must be made within 10 days of the invoice date. In case of delay, statutory interest shall apply.

MAPTO is obligated to apply for the removal of reviews. The customer is obliged to cooperate and provide the necessary information.

MAPTO does not guarantee a specific result; the final decision lies with the platform where the review is published.

There is no contractual right to cancellation by the customer. MAPTO is free to reject orders or fulfill them only partially.

MAPTO is only liable for damages caused by intent or gross negligence. Liability for loss of profit is excluded.

Both parties agree to maintain confidentiality regarding all business transactions and documents.

Personal data is processed in accordance with GDPR. Data will only be passed on to third parties if necessary for contract performance.

If the platform operator requires a power of attorney for the removal, the customer is obliged to provide this to MAPTO.

The law of the jurisdiction where MAPTO is based applies. The invalidity of individual points does not affect the validity of the rest of the contract.