Clinic Administrator

Company: TBI Health Group New Zealand

Introduction:

About TBI Health

TBI Health was created with a simple idea: to help people with pain, illness, or injury. TBI Health has come a long way since it began its journey in 2001, from 2016 we partnered with Southern Cross & together we are passionate about ensuring our clients get the right help, at the right time, to get them back on track & living meaningful lives.

We are known to offer an attractive work environment to support staff wellbeing and growth. Our current focus is to continue our work on introducing new services for our staff to become involved in and ultimately, help enhance their careers.

It is also important to TBI Health to continue having an equity-focused workplace culture where staff feel supported, enriched, & valued. As a NZ-owned company, we position ourselves as a Te Tiriti partner and have an ongoing commitment to health equity for Māori. Join us on this transformational journey of delivering tailored and quality healthcare service that meets the needs of our diverse Aotearoa.

Description:

About The Mahi (Role)

Are you someone who enjoys dealing with people and being a welcoming face for your team?

Do you take pride in your work, have high attention to detail, and can learn new processes and systems?

Look no further…

Kickstart and grow your medical administration career by joining our growing team in our new Henderson Clinic as a Clinic Administrator in a full-time (40 hours per week, Monday to Friday) role.

You will work alongside highly experienced Physiotherapists, Occupational Therapists, Psychologists, and Administrators who make up an effective multidisciplinary team across the Auckland region.

You will be supported by the Henderson Clinic Manager and the Clinic Administration Team Leader. Comprehensive training will be provided upon joining. This is a varied and fun role that you can make your own!

Your day would comprise of tasks such as:

Welcoming patients,
Providing administrative and operational support to the clinic,
Answering queries from referral sources and patients,
Invoicing contracts,
Purchasing clinic supplies,
administration of ACC, Insurer, and third-party admin contracts.

This is a great opportunity to work in a professional environment delivering a high-quality service to our clients and colleagues.

If you enjoy dealing with people, have excellent computer skills, and enjoy variety in your day this could be the role for you!

Skills and Experiences:

About You

The ideal candidate will be someone who has a great attitude and can provide excellent customer service!

A positive, can-do attitude and a willingness to learn and be part of a busy team are all must-haves. A good knowledge of ACC, accredited employer policies and Gensolve Practice Management is favourable.

Two years of administration experience is desirable but not essential.

To be successful in this role you will have:

A genuine interest in working in healthcare
Computer proficiency skills and accurate data entry
Strong organisational and problem-solving skills
An awareness of how to provide top-quality customer service
Excellent customer service with the ability to communicate well internally and externally
An ability to work both autonomously and as part of a team
Strong analytical skills
Able to communicate well internally and externally
Strong organisational and problem-solving skills
Able to demonstrate empathy with clients
A positive and helpful attitude

Benefits Of Joining TBI Health

The TBI Health Henderson Team is a well-developed and experienced team of providers. You will play a key role in supporting our clinical team and services while working as part of our national administration team.

For your shared passion and commitment to TBI Health and its goals, we have the following to offer you:

Work alongside a well-developed and experienced team of professionals
Comprehensive training and orientation
Supportive environment that appreciates quality interactions with the community and value to customers
Attend several training sessions during the year focused on teaching how to incorporate Māori tikanga in your role appropriately.
New Zealand-owned company
Inclusive culture which embraces and celebrates the diversity of its people
Subsidised Health Insurance with Southern Cross (when working 20+ hours per week)
Birthday Leave (must be employed for 20 or more hours to qualify).
Wellbeing allowance is currently valued at $250 if you are employed for 20 hours or more per week or $100 for employees who work under 20 hours per week.

….. and many more benefits such as discounts on products/services with brand partners!

How To APPLY

Please visit our website https://tbihealth.co.nz/careers/roles-at-tbi-health/ to learn more about us, meet our team, and view our staff testimonials.

If you feel a connection with our company and have the experience and qualities we are looking for, please click APPLY on this page.

Applications close on 6th March 2024.

Please include a cover letter with your application. All correspondence will be kept strictly confidential.

We welcome applications from a diverse range of candidates who meet the skills and qualifications criteria for the advertised role. Should you be successful in your application, we will contact you to organise an interview. At that time, you will have the opportunity to inform us of any cultural or other diversity needs you may have so we can support you appropriately during the interview process.

Please contact Alice Chen for further information about the role at email [email protected] 

All applications must be submitted via the online process. Applications received directly via email will not be considered for shortlisting.

We may begin to shortlist suitable applications before the application deadline. Should we receive some good applications early, we may likely close the advertisement earlier than stated above. So please apply earlier than later if this role sounds like the right fit for you. We look forward to hearing from you!

Please note: we only welcome applications from those who are currently eligible to work in New Zealand.

Be among the first 25 applicants

Posted on 2024-02-07

This job listing is being published in accordance with MAPTO basic job rules.